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Terms of service

Draft of 25 October 2026 · Nomster Pte. Ltd. · UEN 202648990Z

Draft — pending approval. This wording is being reviewed and may change before Nomster launches in the App Store and Google Play.

These terms are the agreement between you and Nomster Pte. Ltd. (UEN 202648990Z, registered office 68 Circular Road, #02-01, Singapore 049422) when you use Nomster: the apps for iPhone and Android, the Nomster web app, Nomster for Business and this website. In these terms, "Nomster", "we", "us" and "our" all mean Nomster Pte. Ltd.

By creating an account or using Nomster, you agree to these terms. Our Privacy policy explains what personal data we collect and why, and forms part of these terms. If you don't agree, please don't use Nomster.

1. Using Nomster

Nomster helps you find places to eat and things to do in Singapore and Johor Bahru, find deals, book Off-Peak Slots, and check crossing times at the Woodlands and Tuas checkpoints.

Nomster is free to use. Free accounts get a monthly allowance of fresh search results and Nomster AI messages, shown in the app; allowances reset on the 1st of each month (Singapore time). We keep improving Nomster, so features may be added, changed or removed.

2. Your account

  • You sign in with Apple, Google or Facebook. We never see your password for those services. Each sign-in option makes its own account, so use the same one each time.
  • You must be at least 13 years old to use Nomster. If you are under 18, please check with a parent or guardian before buying anything.
  • One account per person. Keep your sign-in safe: you are responsible for what happens on your account.
  • You can delete your account at any time in the app (Profile → Delete account), or with the form at nomsterapp.com/delete-account.
  • We may suspend or close an account that breaks these terms. We will tell you why, unless the law or someone's safety stops us.

3. Places, deals and information

  • Places, opening hours, prices, photos and deals come from businesses, from people who use Nomster, from public sources and from providers such as Google Maps. We work to keep them right, but places change. Please check with the business before you rely on something important.
  • Deals, vouchers and perks are offered by the businesses themselves, sometimes found by us from their public promotions. Each one has its own conditions, shown with it.
  • The business, not Nomster, is responsible for the food, goods and services it sells you, and for honouring its own offer.
  • Some places and banners appear because a business pays to promote them. These are marked as sponsored. Payment never changes a review or a rating.

4. Off-Peak Slots and the no-show rule

Off-Peak Slots let you book a quieter time at a business taking part and get a better price.

  • The discount, time, group size and any conditions are shown before you book. You can have up to 5 upcoming bookings at a time.
  • When you arrive, show your booking code. Your booking is held for 15 minutes after the booked time.
  • If you can't make it, cancel in the app up to 1 hour before the slot so someone else can have it.
  • If you don't turn up and haven't cancelled, the booking lapses and counts as a no-show. 3 no-shows in 30 days and you can't book Off-Peak Slots for 14 days.
  • If you think a no-show was recorded by mistake, or a business didn't honour your booking, tell us with your booking code within 7 days and we will look into it with the business.
  • You pay the business directly for what you order. Nomster doesn't charge you for booking.

5. Nomster Pro

Nomster Pro is an optional paid membership with member perks, Pro-only deals, more allowance and extra checkpoint features. What is included, the price and the billing period are shown before you pay.

  • Free trial. New members can try Pro free, usually for 30 days. You add a payment method to start. Unless you cancel before the trial ends, Pro starts and you are charged automatically. You can only have one free trial.
  • Who bills you. In the iPhone app, Pro is billed by Apple through the App Store. In the Android app, Pro is billed by Google through Google Play. On the web, Pro is billed by card by Nomster Pte. Ltd. through our payment provider, Stripe.
  • Renewal. Pro renews automatically each month or year until you cancel. App Store and Google Play subscriptions renew unless you cancel at least 24 hours before the end of the current period.
  • Cancel any time. iPhone: Settings → your name → Subscriptions. Android: Google Play → Payments & subscriptions → Subscriptions. Web: Profile → Nomster Pro → End my plan. Pro then stays on until the end of the period you have paid for. If you cancel a web trial, you are never charged.
  • Refunds. Payments to Apple or Google follow their refund rules, and only they can give those refunds. Payments made to us on the web are not refunded for part-used periods, except where the law requires it or we have made a mistake.
  • Price changes. We may change Pro's price or benefits. We will tell you before a price change applies to you, and you can cancel before it does.
  • Nomster Pte. Ltd. is not GST-registered, so no GST is added to anything you pay us.

6. Coins, levels and rewards

  • You earn Nomster Coins for helpful things the app explains, such as honest reviews, photos and checkpoint reports. Coins are added after we check them.
  • Coins are a thank-you, not money. They have no cash value, can't be sold, transferred or exchanged for money or for Nomster Pro, and end if your account is closed. Coins count towards your level.
  • How coins are earned, and any rewards, can change.
  • If we find abuse, such as fake reviews, copied photos or several accounts on one phone, we may remove coins and rewards and close the accounts involved.

7. What you post

  • Post only about your own real experiences, and only photos you took. Please keep other people's faces out of shot.
  • No hate, harassment, threats, sexual content, spam, adverts, other people's personal details, or anything illegal. No reviews of your own business or a competitor's.
  • You keep ownership of what you post. You give us a non-exclusive, worldwide, royalty-free licence to show, store, resize, crop and share it in Nomster and on Nomster's web pages for as long as it stays up, and for a short time after for backups.
  • We check photos before others see them and may remove anything that breaks these terms. Use the flag or ⋯ menu to report something, or to block someone.

8. Please don't

  • Copy or scrape Nomster's content or data, use bots, or try to get around allowances, limits or security.
  • Open several accounts to collect coins, trials, perks or rewards more than once.
  • Use Nomster to break the law or to harm, mislead or spam anyone.
  • Interfere with Nomster or other people's use of it.

9. The checkpoint board

Crossing times, camera images, crowd reports and forecasts are estimates from public cameras, other travellers and our own models. They are not official and can be wrong. Always follow instructions from ICA, LTA, the Malaysian authorities and the police. Never use your phone while driving or riding.

10. Nomster for Business

If you list a business, post deals or Off-Peak Slots, or book ads, these extra terms apply to you as well.

  • Your details. Give true details, show us that you run the business when we ask, and only list what you have the right to sell. Honour every deal and booking you publish.
  • The plan. Nomster for Business costs S$49 a month per brand, for unlimited outlets. New businesses get a 30-day free trial; a card is needed to start, and we remind you before the trial ends. Cancel before the trial ends and you pay nothing. After that the plan renews monthly until you cancel, and stays on until the end of the month you have paid for. Fees already paid are not refunded, except where the law requires it or we have made a mistake. We take no commission on your sales.
  • Off-Peak fees. You pay S$2 for each customer who turns up to an Off-Peak Slot, billed monthly with your plan. Nothing is charged for cancellations or no-shows. You must confirm customers who turn up honestly in the business portal. If a customer disputes a booking, we may look at the records from both sides.
  • Ads. Banners on Home, Deals, category pages and the Checkpoint tab are booked by the day, paid when booked, and checked by us before they run (usually within 24 hours). Ads are not refunded in cash. If you cancel at least 3 days before the first day, or we reject an ad that isn't fixed in time, or an ad doesn't run because of a problem on our side, the amount comes back as ad credit. Ad credit can be used for any placement, is valid for 12 months, and has no cash value.
  • Your content. You give us a licence to show your business details, photos, logos and offers in Nomster and on Nomster's web pages, and in our own promotion of Nomster, while you are on Nomster.
  • Payments to us are made by card through Stripe and are charged by Nomster Pte. Ltd. We are not GST-registered, so no GST is added.

11. Our responsibility to you

  • We provide Nomster as it is and as available. We do our best to keep it running and correct, but we can't promise it will always be available or error-free, or that every place, deal or estimate is right.
  • As far as the law allows, we are not responsible for indirect losses, lost profits or lost opportunities, or for what a business or another person does.
  • As far as the law allows, our total responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim, or S$100, whichever is more.
  • Nothing in these terms limits rights you have by law that can't be taken away, or our responsibility for death or personal injury caused by our negligence, or for fraud.

12. Ending

You can stop using Nomster and delete your account at any time. We may stop providing Nomster, or part of it, with reasonable notice where we can. Sections that by their nature should continue (such as what you owe us, the licence for content already shared, and our responsibility to you) continue after your account ends.

13. Changes to these terms

We may update these terms. If a change matters, we will tell you in the app or by email before it applies. If you keep using Nomster after that, you accept the new terms. If you don't agree, you can delete your account.

14. Law and disputes

These terms are governed by the laws of Singapore, and the courts of Singapore deal with any dispute. We would always rather sort things out with you first, so please write to us.

15. Contact us

Nomster Pte. Ltd., 68 Circular Road, #02-01, Singapore 049422

Email: hello@nomsterapp.com